Resolved
Severity Level: [Medium]
The incident has been resolved. On Demand launches and terminations are now working as expected.
Investigating
Severity Level: [Medium]
We’re currently investigating a potential issue with our On-Demand Cloud platform. Users may experience issues with launching and terminating some of their instances. Our engineers are actively working to identify the root cause of the issue.
In the event you’re unsure as to whether your service is impacted by this incident, please open a support ticket. We’ll get back to you as soon as possible.
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Thank you for your patience and understanding during this time.