Severity Level: [High]
We’re currently monitoring a mitigated issue with our service in AUS01 (us-south-3). Users previously experience seeing their instance in Alert status but access to ssh and Jupyter are not impacted seems to have been resolved.
In the event you’re unsure as to whether your service is impacted by this incident, please open a support ticket. We’ll get back to you as soon as possible.
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Thank you for your patience and understanding during this time.