Severity Level: [High]
We're currently investigating an issue with On-Demand Cloud instance launches across multiple regions. A disruption to the creation of new Firewall Rulesets is causing instance launches to fail or enter an Alert status for customers without existing Firewall Rulesets in the affected regions.
We have re-enabled launches, however customers without existing Firewall Rulesets may still experience failures in the following regions:
• us-east-1
• us-midwest-1
• us-west-1
• us-west-2
• me-west-1
• europe-central-1
• ap-southeast-2
• asia-northeast-2
In the event you’re unsure as to whether your service is impacted by this incident, please open a support ticket. We’ll get back to you as soon as possible.
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Thank you for your patience and understanding during this time.
