Resolved
Severity Level: High
The incident has been resolved. On-demand launches in us-south-2 & us-south-3 are now working as expected.
Identified
Severity Level: High
Our engineers have identified the root cause of the issue and they’re actively working on remediation. Users are still unable to launch on-demand instances in our us-south-2 & us-south-3 regions at this time.
In the event you’re unsure as to whether your service is impacted by this incident, please open a support ticket. We’ll get back to you as soon as possible.
To be automatically notified when the status of this incident changes, please click on the “Subscribe to updates” button.
Thank you for your patience and understanding during this time.
Investigating
Severity Level: High
We’re currently investigating a potential issue with our on-demand service. Users will not be able to launch on-demand instances in our us-south-2 & us-south-3 regions. Our engineers are actively working to identify the root cause of the issue.
In the event you’re unsure as to whether your service is impacted by this incident, please open a support ticket. We’ll get back to you as soon as possible.
To be automatically notified when the status of this incident changes, please click on the “Subscribe to updates” button.
Thank you for your patience and understanding during this time.
