Resolved
Severity Level: [High]
The incident has been resolved. Services in AUS01 (us-south-3) region is now working as expected.
Monitoring
Severity Level: [High]
We’re currently monitoring a mitigated issue with our service in AUS01 (us-south-3). Users previously experience seeing their instance in Alert status but access to ssh and Jupyter are not impacted seems to have been resolved.
In the event you’re unsure as to whether your service is impacted by this incident, please open a support ticket. We’ll get back to you as soon as possible.
To be automatically notified when the status of this incident changes, please click on the “Subscribe to updates” button.
Thank you for your patience and understanding during this time.
Investigating
Severity Level: [High]
We’re currently investigating a potential issue with our service in AUS01 (us-south-3) region. Users may experience seeing their instance in alert status on their cloud dashboard but access to existing instances via SSH, and Jupyter are not impacted. Our engineers are actively working to identify the root cause of the issue.
In the event you’re unsure as to whether your service is impacted by this incident, please open a support ticket. We’ll get back to you as soon as possible.
To be automatically notified when the status of this incident changes, please click on the “Subscribe to updates” button.
Thank you for your patience and understanding during this time.
